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Inventory/Services Changes
Important: Inventory/Services changes are not available through this portal.
Adjusting your Inventory or Services
If you need to make any adjustments to your inventory or services, you can do so during the Quality Assurance (QA) Call. Inventory adjustments may require estimate updates to ensure a smooth move.
What to know:
- •Accurate estimates help prevent unforeseen changes.
- •Special packing and additional delivery services are available upon request and can be added during Quality Assurance.
- •Inventory can only be adjusted during the Quality Assurance call to ensure accuracy and quality of the move.
The Quality Assurance Call
The QA Call
By appointment only, completed within 3-5 days before your scheduled move
- •The Quality Assurance team will contact you to set up an appointment.
- •This appointment requires you to be physically present at the pickup location for the best results.
- •Keep an active list of any changes that need to be made.
Preparation Tips
Keep a Running List
Note items to add or remove as you think of them.
Note Furniture Details
Include disassembly needs or special handling requirements.
Be Available
Answer when our QA team calls.
Ask Questions
Clarify any inventory concerns during the call.
Questions About Your Inventory?
Submit a ticket to discuss changes before your QA call.
* Required fields. Our support team typically responds within 24 hours.