Delivery Information

How Long Will Delivery Take?

Delivery time frames vary from customer to customer based on the services/requests for each move. Based on your mileage your estimated delivery time frame is as follows:

Distance	Estimated Delivery Time after
0–500 miles	0–7 business days
501–1000 miles	1–10 business days
1001–1500 miles	2–12 business days
1501–2000 miles	5–14 business days
2001–3300 miles	7–21 business days

Important to Remember

All dates and times provided are estimates and are not guaranteed. Delivery schedules are only guaranteed when explicitly stated and purchased as a Guaranteed Delivery service.
Please note that factors such as traffic, weather, and other unforeseen circumstances may impact scheduling.

Need Your Items Sooner?

to discuss additional delivery options and pricing. Expedited delivery services are available upon request and can be added during Quality Assurance.

Understanding FADD

FADD

First Available Delivery Date

First Available Delivery Date (FADD)
The earliest date that you can receive the shipment.

•The FADD is not considered the promised delivery date.
•Indicates that the customer is not available to receive the shipment prior to the selected date.
•The delivery time frame begins from the FADD as indicated on your bill of lading.
•Each load has a maximum of 30 business days for delivery, as indicated in the estimate.

Delivery Timeline

Pickup Date

Items are placed in storage or awaiting FADD

In Transit

The delivery time frame and scheduling begins

Delivery

Items are delivered within expected delivery spread

Key Points to Remember

Plan Ahead

Ensure that you have selected the proper delivery spread and FADD to fit your particular needs.

Delivery Updates

Delivery updates are provided by the carrier as they become available and can be provided by SSMS as requested.

Storage Updates

To successfully remove your items from storage please contact customer support.

Need Help?

For updates or assistance, please contact Safe Ship Customer Support directly.

Questions About Your Delivery?

Haven't heard from your carrier? Submit a ticket for help.

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